Privacy Policy

VigilantEye Monitoring LLC Privacy Policy

Effective Date: November 1st 2025

VigilantEye Monitoring LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you visit our website or use our services.

*Information We Collect:*

1. *Personal Data:* We may collect personal data, including but not limited to:
- Name
- Email address
- Phone number
- Address
- Payment information
2. *Usage Data:* We may collect data about your interactions with our website, including:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on our website
3. *Cookies:* We may use cookies to enhance your experience, track website analytics, and provide targeted advertising.

*How We Use Your Information:*

1. *Service Provision:* To provide security monitoring services, respond to inquiries, and manage your account.
2. *Communication:* We may use your phone number to communicate with you via SMS for account-related services and alarm verification purposes. You can opt-out of SMS communications at any time by contacting us.
3. *Marketing:* To send promotional materials, newsletters, and updates about our services.
4. *Improvement:* To analyze website usage, improve our services, and enhance user experience.

*Disclosure:*

We may share your information with:

1. *Service Providers:* Third-party vendors, contractors, or agents assisting in service provision.
2. *Legal Requirements:* When required by law or to protect our rights, property, or safety.

*Important:* Your phone number will never be sold to third parties.

*Security:*

We implement industry-standard security measures to protect your personal data.

*Your Rights:*

You may:

1. *Request Access:* To view or modify your personal data.
2. *Opt-Out:* Unsubscribe from marketing communications, including SMS.
3. *Delete:* Request deletion of your personal data.

*Changes:*

We reserve the right to update this Privacy Policy. Changes will be effective upon posting.

*Contact:*

If you have questions or concerns, please contact us at info@vigilantmonitoring.com.

By using our website and services, you acknowledge that you have read, understood, and agree to this Privacy Policy.